# Sample visit report — what you receive after every visit · WhileAway

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# What you receive after every visit.

This is a full sample of a visit report, as it appears in the owner portal. The property and the readings are illustrative; the structure is exactly what you get.

IN EVERY REPORT

## Decisions first

Anything that needs you is at the top, with photos and what we suggest.

## Room-by-room checklist

Every check, compared with the visit before.

## Timestamped photos

From the same angles each time, so a change is obvious.

## Sensor readings

If you have monitoring: humidity, temperature, leaks and power since the last visit.

Owner portal Sample data

Visit reports › Visit #14

## Saturday 12 October 2026

09:40 – 10:25 · 45 min on site · by [Founder name] · first visit since the 9 Oct storm Download PDF
Checks OK 18
Flagged 1
Photos 24
Mail collected 3
Aired for 25 min
Needs your decision

### Humidity stain in bathroom grew vs. last visit

Bathroom ceiling, above the shower. The stain is roughly twice the size it was on 28 Sep and the plaster feels damp. The bathroom humidity sensor has been rising since 3 Oct. Most likely source: the flat above.

Photo · ceiling Visit #13 · 28 Sep, 10:12
Photo · ceiling, same angle This visit · 12 Oct, 09:58
What we suggest
Ask the building manager to contact the upstairs owner, and have a plumber check both bathrooms. We can be there to let them in.
Yes, arrange a plumber I’ll handle it Ask a question

### Room-by-room checklist
Compared with visit #13 · 28 Sep

Check Status vs last visit Photos
Entrance & living room
Front door & locks ✓ OK No change 2
Windows & shutters closed, intact ✓ OK No change 3
Walls & ceilings — damp, cracks ✓ OK No change 2
Kitchen
Under sink — dry ✓ OK No change 1
Fridge & freezer running ✓ OK No change 1
Bathroom
Ceiling above shower ⚠ Flagged Stain larger 4
Taps & toilet — no drips ✓ OK No change 1
Balcony & utilities
Balcony drains clear after storm ✓ OK Leaves cleared 2
Awning secured ✓ OK No change 1
Water main — left closed ✓ OK No change 1
Fuse box — all on ✓ OK Reset after 3 Oct cut 1
Showing 12 of 19 checks

### Photos · 24

Entrance · 09:41
Living · 09:44
Shutters · 09:46
Kitchen · 09:51
⚠ Bathroom · 09:58
Balcony · 10:02
Fuse box · 10:08
Mail · 10:20

Photo · building exterior

### Apartment, Voula
[Street], 3rd floor · 2 bed · 85 m²
Plan Apartment + Monitoring
Visits 2 per month
Keys Set K-0142 · in safe

### Sensors
Live · 2 min ago
Bathroom humidity 68% Rising for 9 days · 29 Sep → 12 Oct
- Living room 19.4°C · 54%
- Leak · kitchen sink Dry
- Leak · water heater Dry
- Leak · washing machine Dry
- Power On
Last power cut: 3 Oct, 02:14 – 02:51. Fridge checked on visit.

### Previous visits

#13 · Sat 28 Sep 19 OK
#12 · Sat 14 Sep 19 OK
#11 · Fri 30 Aug · after storm 18 OK

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